Delete your Maatix account
Maatix is the AI photo and video app and website run by Winjii Soft (PremastLab). You can delete your account and its data at any time.
In the app
- Open Maatix and go to Account.
- Tap Delete account and confirm.
Your account is deleted right away.
Without the app, or for a website account
Email [email protected] from the email address on your account, with the subject “Delete my account”.
We’ll check it’s you and delete your account within 30 days, and tell you when it’s done.
What is deleted
- Your photos and results, and the prompts you typed.
- Your name, email address and profile picture.
- Your Apple and Google sign-ins and notification tokens, and you’re signed out of the app.
What is kept
- Wallet, purchase and payout records, without your name or email, for as long as accounting and tax law requires.
- If you joined with an invite, the email address that used it, so it can’t claim another invite gift.
- Reviews you wrote on the website stay, shown as “Deleted user”.
If you sell on Maatix or earn from the affiliate program, email us first, so we can settle your items and earnings before your account is deleted.
Money left in your wallet is lost when you delete your account, so spend it first.
More about your data: Privacy Policy.